As a private customer, you can only order online.
You order in 4 simple steps :
Step 1 : select your items and add them to your caddy
Step 2 : fill in your personal details and indicate the country of destination
Step 3 : fill in the delivery address or choose a pick-up point
Step 4 : select the way you want to pay and you will be forwarded automatically to a secured payment page to make payment
Your order has been successfully registered ! It will be processed, packed and delivered in the next few days.
You need an account when ordering, so that we have the correct details to execute your order carefully.
Go to log in, enter your e-mail address and complete the necessary details!
No problem, with your e-mail address, you can reset your password quickly. Go to "forgotten your password?" Enter your e-mail address and click on send. In a few minutes, you will receive an e-mail to reset your password.
Payment will be made immediately through a secured internet banking website
After placing an order, you will be sent an acknowledgement directly. Your order will be processed, packed and shipped to the indicated delivery address in the next few days. We will keep you informed.
It is also possible to track your order in your account. Go to dashboard to see your latest orders with full details of each order. You can check the order status as well and download your invoice.
Delivery only possible in the following countries:
You can easily report a problem by following the below steps. You can do this within 2 weeks after delivery.
You will immediately receive a confirmation.
If you have any further questions, please do not hesitate to contact us by e-mail at firstname.lastname@example.org. We will be pleased to help you.
You want to return an item? Ordered goods can be returned within 14 days from receipt.
You will receive a confirmation and return ticket by e-mail.